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Selected Ethical, Professional & Legal Resources Related to Technology & Telehealth


 Selected Ethical, Professional & Legal Resources Related to Technology & Telehealth


APA (2013). Telepsychology Guidelines
https://www.apa.org/pubs/journals/features/amp-a0035001.pdf [1]

APA (2019). Let’s get technical: A review of the latest apps and tools for practicing psychologists.
https://www.apaservices.org/practice/business/technology/tech-column/apps-tools-psychologists [2]

APA  (2020a). APA Office & Technology Checklist. https://www.apa.org/practice/programs/dmhi/research-information/telepsychological-services-checklist [3]

APA (2020b). COVID-19 Information and resources. Retrieved from https://www.apa.org/topics/covid-19/ [4]

APA (2020c). Ethical guidance for the COVID-19 era. https://www.apa.org/ethics/covid-19-guidance [5]

APA (2020d). Informed consent checklist for telepsychological services. apa.org/practice/programs/dmhi/research-information/informed-consent-checklist [6]

APA (2020e). Office & Technology Checklist for Telepsychological Services.
https://www.apa.org/practice/programs/dmhi/research-information/telepsychological-services-checklist [3]


Virginia Licensing Board Guidance Documents


Board of Counseling: Guidance on Technology-Assisted Counseling (10/15/20) [7]

Board of Psychology: Electronic Communication & Telepsychology (10/30/18) [8]

Board of Social Work: Guidance on Technology-Assisted Therapy (12/7/18) [9]


Jurisdictional Laws About Providing Services to Clients Who are Sitting in Other States


Participating States: https://psypact.org/page/psypactmap [10]

Additional Info: https://psypact.org/page/PracticeUnderPSYPACT [11]


APA Jurisdictional Chart (State Laws)

https://www.apaservices.org/practice/advocacy/state/telehealth-slides.pdf [12]


Top 5 HIPAA-compliant teletherapy platforms to consider
for your practice in providing virtual services


The International Board of Credentialing and Continuing Education Standards

https://ibcces.org/blog/2020/04/15/top-hipaa-teletherapy-platforms/#GudAOFsc [13]


Doxy.me [14]

Doxy.me is a cloud-based electronic medical records (EMR) and telemedicine solution designed for practices of any size. It also offers Android and iOS apps for mobile devices.  Doxy.me allows patients to start sessions by clicking on a URL shared via email or text. The platform enables users to send patients text, videos and images while they wait for the video session to start. The product also records meeting history, such as patient details, date of appointment and call duration.

SimplePractice [15]

SimplePractice is a cloud-based telehealth or teletherapy solution that helps licensed professionals and therapists automate scheduling, payment processing, documentation and more. Key features include appointment reminders, claims management, initial assessments, self-service portal and compliance tracking. SimplePractice’s client portal lets users handle insurance claims, appointment requests, payments and messaging. It also allows practitioners to utilize and share therapy notes with coworkers and patients.

thera-LINK [16]

thera-LINK is a cloud-based teletherapy solution designed to help individual practitioners to midsize therapy businesses manage virtual services. thera-LINK features file sharing, client/session notes, electronic payments, scheduling, client listing directory and secure messaging. It allows practitioners to view client profiles, past appointments, personal details, session durations and payments history.

ZOOM [17]

Zoom is a cloud-based video conferencing, group messaging, and online meeting solution for healthcare or education. It is compatible with both computers and mobile devices. Users can incorporate HD videos and audio to meetings and make them interactive. The platform is in HIPAA (signed BAA) and PIPEDA/PHIPA compliance with complete end-to-end 256-bit AES encryption.  The built-in collaboration tools allow multiple users to share their screens and interact during meetings. The system can also generate searchable transcripts.

VSee [18]

Optimized for areas of poor internet service, it’s good for clients overseas or in rural areas. It is a simple, no-frills online clinic and mobile app easy to deploy and scalable.  It offers both individual and group plans.





Borden, K. A. (Ed.). (2015). Telepractice [Special issue]. Professional Psychology: Research and Practice, 45(5).

Campbell, L. F., Millan, F., & Martin, J. N. (Eds.). (2018). A telepsychology casebook: Using technology ethically and effectively in your professional practice. Washington, DC: American Psychological Association. doi.org/10.1037/0000046-000 [19]

Chenneville, T., & Schwartz-Mette, R. (2020). Ethical considerations for psychologists in the time of COVID-19. American Psychologist, 75 (5), 644-654.  http://dx.doi.org/10.1037/amp0000661 [20]

Cooper, S. E., Campbell, L. F., & Smucker Barnwell, S. (2019). Telepsychology: A primer for counseling psychologists. The Counseling Psychologist, 47(8), 1074-1114.

Koocher, G. P., & Keith-Spiegel, P. C. (2016). Ethics in Psychology and the Mental Health Professions: Professional Standards and Cases (4th Edition). New York: Oxford University Press.

Koocher, G.P. & Keith-Spiegel, P. (2020).  It’s more than just a call:  Ethical issues in providing behavioral telehealth.  Online CE Course at http://www.continuingedcourses.net/active/courses/course128.php [21]

Lustgarten, S. D. (2015). Emerging ethical threats to client privacy in cloud communication and data storage. Professional Psychology: Research and Practice, 46(3), 154–160. doi.org/10.1037/pro0000018 [22]