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Protecting Confidentiality Rights Ethical Practice Model

Mary Alice Fisher, Ph.D.

This may not exactly replicate the final version published in the APA journal. It is not the copy of record.

I. PREPARE

A. Understand Clients’ Rights and Your Ethical Responsibilities in Behalf of Those Rights

B. Learn the Laws that Can Affect Your Ability to Protect Confidential Information

C. Clarify Your Personal Ethical Position About Confidentiality and its Legal Limits

D. Decide When/How You Will Limit Confidentiality Voluntarily

E. Develop Plan for Ethical Response to Laws That Require You To Disclose “Involuntarily”

F. Choose Reliable Ethics Consultants and Legal Consultants and Use as Needed

G. Devise Informed Consent Forms that Reflect Your Real Intentions

H. Prepare to Discuss Confidentiality and Its Limits in Understandable Language

I. Conduct Confidentiality Training for Employees, Supervisees, Interns, Etc.

II. TELL CLIENTS THE TRUTH “UP FRONT” (Inform Their Consent)

A. Inform Prospective Clients About the Limits You Intend to Impose on Confidentiality

B. Explain Any Roles or Potential Conflicts of Interest That Might Affect Confidentiality

C. Obtain Informed Client’s Consent to Accept Limits as a Condition of Receiving Services

D. Reopen the Conversation If/When Patient’s Circumstances (Or Your Intentions) Change

III. OBTAIN INFORMED CONSENT TO DISCLOSE VOLUNTARILY

A. Respect the Rule: Disclose Without Client Consent Only if Legally Unavoidable

B. Inform Client Adequately About Content and Implications of Potential Disclosures

C. Obtain and Document the Client’s Consent Before Disclosing

IV. RESPOND ETHICALLY TO LEGALLY-IMPOSED DISCLOSURES

A. Notify Client Of Pending Legal Requirement for a Disclosure Without Client’s Consent

B. Respond According to Plan (from Step 1,E above)

1. Laws requiring psychologists to initiate disclosures (e.g., reporting laws)

2. Laws giving others access to information without client consent

3. Exceptions to psychologist-client privilege in court cases

4. Laws allowing others to redisclose information that psychologists disclose

C. Limit Disclosure of Confidential Information to the Extent Legally Possible

V. AVOID THE “AVOIDABLE” BREACHES OF CONFIDENTIALITY

A. Avoid Making Unethical Exceptions to the Confidentiality Rule

B. Establish and Maintain Protective Policies and Procedures; Train Non-Clinical Staff

C. Monitor Note Taking and Record Keeping Practices

D. Avoid Dual Roles that Create Conflicts of Interest in Courtroom and Elsewhere

E. Anticipate Legal Demands; Empower Clients to Act Protectively in Their Own Behalf

F. Protect Client Identity in Presentations, Research, Consultations

G. Prepare a Professional Will to Protect Client Confidentiality In Event of Illness or Death

VI. TALK ABOUT CONFIDENTIALITY

A. Model Ethical Practices; Confront Others’ Unethical Practices

B. Provide Peer Consultation About Confidentiality Ethics

C. Teach Ethical Practices to Students, Supervisees, Employees, Agency

D. Educate Attorneys, Judges, Consumers and the Public

From: Fisher, M.A. (2008) Protecting Confidentiality Rights: The Need for An Ethical Practice Model. American Psychologist, 63 (1), 1-13.

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Upcoming CE Workshops

  • Should I Write it Down?: Ethical and Legal Ramifications of Documentation Decisions
    • Wednesday, April 5, 2023
    • Fairfax Virginia
  • Should I Write it Down?: Ethical and Legal Ramifications of Documentation Decisions
    • Wednesday, April 26, 2023
    • Zoom Interactive Workshop
  • Boundaries and Dual Relationships: Where Can We Go Astray, and Why?
    • Monday, May 15, 2023
    • Zoom Interactive Workshop
  • What Sort of Problem Is This: Ethical, Legal, Clinical, or Risk Management?
    • Thursday, June 8, 2023
    • Zoom Interactive Workshop

CE Courses Are Approved By:

continuing education for American Psychological Association The Center for Ethical Practice is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. The Center maintains responsibility for this program and its content.


continuing education for National Board for Certified Counselors (NBCC) The Center for Ethical Practice has been approved by National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider (ACEP No. 6768). The Center is solely responsible for all aspects of the programs. Programs that do not qualify for NBCC credit are clearly identified.


continuing education Association of Social Work BoardsThe Center for Ethical Practice (provider 1287), is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 3/21/2021-3/21/2024.

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